The most common reason for getting an error message is when your company doesn't meet our requirements.
We can only support applications from limited companies:
- set up for the sole purpose of investing in the property i.e. SPVs (Special Purpose Vehicles)
- with up to 4 directors or significant shareholders (with 25% or more shareholding)
- SIC codes must match at least one of the following, no other SIC codes will be accepted
64305: Activities of property unit trusts
64910: Financial leasing
68100: Buying and selling of own real estate
68201: Renting and operating of Housing Association real estate
68209: Other letting and operating of own or leased real estate
68310: Real estate agencies
68320: Management of real estate on a fee or contract basis
Some of the other issues might be:
Directors/shareholders don’t match - Is your name and birthday the same on Companies House as you've entered onto the application?
Negative net worth - Are the latest company accounts on Companies House showing as positive? If not, we need to see them updated.
The company not yet set up with credit agencies - If you've only just set up your SPV, you'll need to wait for 48 hours before completing your application so your company details are set up with both Companies House and credit reference agencies.
If you meet the above requirements and are still getting an error message, please contact us via the Support button on the website with your company/ number for us to look into this for you.