We can confirm your documents electronically which means you never have to send originals to us through the post.
Here are some useful hints and tips for how to upload your documents to us:
- If using a PC, use a flatbed scanner to take a full colour, high-quality scan saving the file as a PDF. It’s often useful to place your passport or driving licence in the middle of the scanner to avoid any edges from being cut off
- If using a mobile phone to complete the ID verification; you will need to take a photo of your ID, ideally placed on a flat surface avoiding shadows or glares to limit image distortion. You are not able to upload a saved PDF
- Ensure that your ID is valid, not out of date and for newer passports that the signature page is included
- Unfortunately, black and white scans would not be accepted as these don’t meet the level of detail needed for document verification.